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office(217)433-8126 |
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Your business telephone's
"Hold" button: friend or foe?When a recorded voice says “your call is important to us”, does your caller believe it? Probably not! You don’t when you hear it – why should your caller? When you put your caller/customer on-hold, do they silently grumble? - Most probably do! Just like you!
Most calls to businesses are put on hold. Often more than once! What does your caller hear? - Silence? They’ll feel forgotten, and hang up. And call your competitor! - A human voice? They’ll stay on hold for 2 minutes or more!
So give your callers a reason to stay on the line. Put our voice on-hold!
Your first month audio service is FREE!There was a time when the telephone was your friend, but these days the pace of business has changed that. Large businesses appear to discourage callers, as though they don’t want their staff bothered by callers. But small businesses want that telephone to ring. So small businesses use a live person to answer the Phone. But then what? Here’s the way it goes: Receptionist: “hello…this is the xyz Manufacturing Company…may I help you”? Caller: “Hello, this is Joe Smith….I’ve been looking at some of your products and want to learn More about them. May I speak to your Marketing Manager please”? Receptionist: “Just a moment, please hold”. And now you’re on-hold. Silence. A full minute goes by. Then another. And then Joe gives up. It happens! But it doesn’t have to. We produce quality on-hold messages, customized for your business. If you already have the equipment to play the messages, we’ll provide the audio program for your equipment. If you don’t have the equipment – we’ll lease it to you or sell it to you – whatever fits you! All you have to do is install it (and that’s easy, in most cases).
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